Follow the on-screen instructions and restart your laptop. Method 2: Microsoft Store (If Pre-installed or Auto-Detected) Some newer Acer Nitro laptops have the launcher pre-installed.

Go to the official Acer support page: https://www.acer.com/us-en/support

Open Acer Care Center (search in Start Menu).

If you see "This product is not compatible" – use Method 1 instead. Method 3: Acer Care Center (For Updates) If NitroSense is already installed but not working:

After download, open the .zip folder and extract the installer (right-click → Extract All).

Search for "Acer NitroSense" .

If you see "Install" or "Update" – your laptop supports it. Click install.

NitroSense only works on supported Acer Nitro 5, Nitro 7, Nitro 16, or Predator Helios laptops. It will not install or open on other brands or standard Acer laptops. Method 1: Official Acer Support Website (Recommended) This is the safest method to get the version specifically made for your laptop model.