And the angels, for all their bureaucratic wings, could only fly because someone was willing to get them dirty.
Under DSRIP’s strict rules, that street medic visit didn’t count as an "event." So, Carmen did something the state auditors would call "gaming." She back-dated a telehealth check-in. She logged a "medication reconciliation" that actually happened in a laundromat. She invented a "care coordination note" that transformed a homeless man’s struggle into a clean data point. dirty angels dsrip
But the data was filthy.
Her job: to scrub the
Carmen told the auditor a lie that was also a truth: “We have a very good volunteer network.” And the angels, for all their bureaucratic wings,