He logged in. There it was: . The URL was listed with a big green checkmark – “Allow.” The static filter was above the FortiGuard category list. It should have worked.
Not a category block. An error .
action: accept – reason: static-url-filter fortigate web rating override not working
“Marcus… the new sexual harassment training video is stuck. The LMS says ‘Category Blocked: Adult / Sex Education.’” He logged in
action: block – reason: rating-error
And the override? Overrides only work when the FortiGuard rating is successful . If the rating fails, the override is never even checked. The firewall sees an unrated URL and says, “I don’t know this site, and I can’t check, so… block.” “I don’t know this site