It’s a necessary evil. STIB’s physical transport service is excellent (clean trams, frequent metros), but their digital portal feels like a neglected back-office project. It works 80% of the time, but when it fails, it fails silently and annoyingly.
This review is based on the typical user experience for managing subscriptions, buying tickets, and accessing online services. Overall Rating: ⭐⭐⭐☆☆ (3/5) Functional but frustrating. It does the job, but expect some technical friction.
It’s a necessary evil. STIB’s physical transport service is excellent (clean trams, frequent metros), but their digital portal feels like a neglected back-office project. It works 80% of the time, but when it fails, it fails silently and annoyingly.
This review is based on the typical user experience for managing subscriptions, buying tickets, and accessing online services. Overall Rating: ⭐⭐⭐☆☆ (3/5) Functional but frustrating. It does the job, but expect some technical friction.